Job Description
Join our team as a Customer Service Station Agent, assisting with flights and customer inquiries in a dynamic environment. This temporary position involves preparing boarding passes and checking baggage.
In this role, you will support passengers by answering inquiries about fares and flight schedules. You will manage the preparation of boarding passes, oversee baggage weighing, and calculate excess baggage costs. Additionally, tracing lost or delayed baggage and relaying operational messages will be part of your daily responsibilities.
Key Responsibilities:
• Answer customer inquiries regarding flights and fares
• Prepare and issue boarding passes efficiently
• Weigh and check baggage, handling excess charges
• Track lost or delayed bags for customer resolution
• Relay vital operational messages to control departments
Requirements:
• Experience with computerized reservation systems
• Strong communication and customer service skills
• Excellent punctuali...
In this role, you will support passengers by answering inquiries about fares and flight schedules. You will manage the preparation of boarding passes, oversee baggage weighing, and calculate excess baggage costs. Additionally, tracing lost or delayed baggage and relaying operational messages will be part of your daily responsibilities.
Key Responsibilities:
• Answer customer inquiries regarding flights and fares
• Prepare and issue boarding passes efficiently
• Weigh and check baggage, handling excess charges
• Track lost or delayed bags for customer resolution
• Relay vital operational messages to control departments
Requirements:
• Experience with computerized reservation systems
• Strong communication and customer service skills
• Excellent punctuali...