Responsibilities
Reporting directly to the Customer Service Manager, the main purpose of the role will be:
Processing orders in line with ISO 9001 and UKAS 17025Record soil analysis resultsRespond to customer enquiries with a high level of customer serviceMaintain stock of sampling supplies/stationaryArrange courier sample collections and deliveryProduce and issue laboratory invoices and deal with invoice enquiresMaintain and update laboratory customer accountsLiaise with credit controllers to follow up on any outstanding paymentProfile
We are looking for a competent Customer Service Specialist who is experienced working efficiently with high volumes of orders. The role will not be based in a Laboratory but in the offices.
Requirements would be:
GCSE standard education or equivalentExperience of...