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Customer Service Specialist (with French)

Barry Callebaut

📍 Łódź, Łódź Voivodeship, Poland

Full-time Information and Record Clerks
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Job Description

Key responsibilities:


  • Act as the main point of contact for your customer portfolio.

  • Build and maintain strong relationships with customers and internal teams.

  • Handle customer queries with ownership and professionalism.

  • Accurately process high volumes of orders in SAP.

  • Coordinate product availability and delivery timelines.

  • Validate pricing and support contract updates.

  • Resolve complaints and implement corrective actions.

  • Optimize logistics for efficient and cost-effective deliveries.

  • Take full ownership of customer service quality.
     

    • About you:

  • Bachelor’s degree or equivalent work experience.

  • At least 5 years in a Customer Service role.

  • Fluent in French and English (C1).

  • Manufacturing industry or B2B experience strongly preferred.

  • At least 5 years of SAP experience preferred.

  • Sa...
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    Job Details

    Location Łódź, Łódź Voivodeship
    Job Type Full-time
    Category Information and Record Clerks
    Posted July 25, 2026
    Deadline September 03, 2026