Customer Service Specialist

Customer Service Representative (CSR) Join a growing team where your work truly matters.

Tom Muse Service Company is a trusted name in residential HVAC service throughout Northern Virginia.

Under new ownership, we're building on a strong foundation while investing in our people, processes, and future growth.

We're looking for an organized, customer-focused Customer Service Representative (CSR) who thrives in a fast-paced environment and enjoys helping customers while keeping the office running smoothly.

If you're looking for a company where you'll be known by name—not treated like a number—we'd love to meet you.

What You'll Do As our Customer Service Representative, you'll be the first point of contact for many of our customers and play a critical role in supporting both the field team and office operations.

Responsibilities include:

• Answering inbound customer calls and providing exceptional...