Customer Service Specialist

Allegro MicroSystems

📍 Parañaque, Metro Manila, Philippines

Full time Information and Record Clerks

Job Description

The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.

What You Will Do:

  • Provides Sales of the needed information on their queries on the status /confirmation of shipments, including the reasons of missed shipments/and corresponding recovery dates.
  • Ensures that any shipment issues on ship methods, freight terms, account numbers, conflicts/ or changes on special instructions on shipping documents, delays encountered on nominated Forwarders, etc. affecting the shipments are immediately being worked out with AML BU and Sales.
  • Sends out AMPI Test Target Shipment update on a daily basis - this includes orders shipped, packed, picke...
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