Job Description
Customer Service Specialist
Job ID: 16392
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: HR Center of Excellence
Date Posted: Jul 2, 2026
Description
JOB TITLE:
Customer Service Specialist
SALARY:
$45,125
DEPT/DIV:
HR Center of Excellence
SUPERVISOR:
Manager - Customer Management Center
LOCATION:
333 West 34 Street, 10001 New York, NY 10004
HOURS OF WORK:
8:15 AM- 5:30 PM (8 Hours/Day – 30-minute lunch)
***This position is represented by the Transportation Communication Union (TCU)***
Opening:
The Metropolitan Transportation Authority is North America's l...
Job ID: 16392
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: HR Center of Excellence
Date Posted: Jul 2, 2026
Description
JOB TITLE:
Customer Service Specialist
SALARY:
$45,125
DEPT/DIV:
HR Center of Excellence
SUPERVISOR:
Manager - Customer Management Center
LOCATION:
333 West 34 Street, 10001 New York, NY 10004
HOURS OF WORK:
8:15 AM- 5:30 PM (8 Hours/Day – 30-minute lunch)
***This position is represented by the Transportation Communication Union (TCU)***
Opening:
The Metropolitan Transportation Authority is North America's l...