Job Description
Job Title: Voice & Chat Process Location: Mumbai Experience: 0-2 Years Working Days: 5/6 Days a Week Weekly Off: 1/2 Rotational Week Off Employment Type: Full-Time
Job Summary
We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Pune. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply.
Key Responsibilities
- Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels.
- Respond to customer inquiries in a professional and timely manner.
- Resolve customer complaints and escal...