Customer Service Specialist – Medical Devices (Dutch-speaking) | Hybrid | Porto

We are recruiting a Dutch-speaking Customer Service Specialist to join a dedicated support team in Porto, working within the medical devices sector focused on diabetes care. This is a meaningful role for someone who combines strong communication skills with empathy and attention to detail, and who is comfortable working in a structured 24/7 environment.

About the Role

You will be the primary point of contact for Dutch-speaking customers seeking support related to diabetes medical devices, ensuring every interaction is handled with professionalism, accuracy and care. This role requires advanced English alongside native-level Dutch, as you will operate within an international and highly regulated environment.

Your day-to-day will include:

• Providing professional and empathetic customer support related to diabetes medical devices
• Handling enquiries across multiple communication channels in Dutch and English
• Accurately documenting cases ...