Job Description
Job Title: Customer Service Executive
Location: Lucknow
Shift: Rotational Shift
Working Days: 5 Days Working
Week Offs: 2 Rotational Week Offs
Job Description
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.
Key Responsibilities
- Provide customer support through phone, email, and chat.
- Address customer questions, provide information, and offer solutions to resolve
problems or complaints. For example, troubleshooting technical issues, explaining
product features, or guiding customers through processes.
- Listen attentively to customer complaints, empathize with their concerns, and take
appropriate steps to resolve the issues effectively. They may escalate complex
problems t...
Location: Lucknow
Shift: Rotational Shift
Working Days: 5 Days Working
Week Offs: 2 Rotational Week Offs
Job Description
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.
Key Responsibilities
- Provide customer support through phone, email, and chat.
- Address customer questions, provide information, and offer solutions to resolve
problems or complaints. For example, troubleshooting technical issues, explaining
product features, or guiding customers through processes.
- Listen attentively to customer complaints, empathize with their concerns, and take
appropriate steps to resolve the issues effectively. They may escalate complex
problems t...