Job Description
Position: Customer Service Specialist
Location: Largo, FL 33773
Duration: 5+ Months
Shift: 8.00am – 05.00pm
Job Goals:
- Receive, investigate and respond to all customer inquiries regarding shipments, products, and complaints.
- Interact with customers in a positive, friendly manner that ensures high customer retention.
- Input phone/fax orders and relative data into the computer by performing the following duties:
Essential Responsibilities of the Position (includes the following; other responsibilities may be assigned):
- Actively participates in the Quality Improvement Process by processing customer warranties and complaints and helping bring clarity for the issues which need to be addressed by the Quality and Operations Teams.
- Acts as customer support for the Latin Am...