Customer Service Specialist in Order Fulfillment
R
Role, Inc.
📍 mississauga, peel region, Canada
Job Description
Become a Customer Service Representative at Graphic Packaging, focusing on order fulfillment and inventory management. Deliver exceptional service through proactive communication and a keen attention to detail.
You will act as the key point of contact for customers while managing their orders from entry to delivery. This role involves coordinating with Sales and Production teams to ensure all customer requirements are met. Your expertise in customer service and strong organizational skills will contribute to high customer satisfaction rates.
Key Responsibilities:
• Develop and maintain strong customer relationships
• Process customer orders efficiently using ERP tools
• Provide updates on order statuses and shipments
• Monitor inventory to ensure fulfillment of needs
• Collaborate with cross-functional teams for resolution
Requirements:
• 3-5 years of relevant experience in customer service
• Familiarity with manufacturing environments preferred
• Stron...
You will act as the key point of contact for customers while managing their orders from entry to delivery. This role involves coordinating with Sales and Production teams to ensure all customer requirements are met. Your expertise in customer service and strong organizational skills will contribute to high customer satisfaction rates.
Key Responsibilities:
• Develop and maintain strong customer relationships
• Process customer orders efficiently using ERP tools
• Provide updates on order statuses and shipments
• Monitor inventory to ensure fulfillment of needs
• Collaborate with cross-functional teams for resolution
Requirements:
• 3-5 years of relevant experience in customer service
• Familiarity with manufacturing environments preferred
• Stron...