Customer Service Specialist - HVAC Branch

Master

📍 abbotsford, fraser valley regional district, Canada

Full-time Bio & Pharmacology & Health

Job Description

Join Master as a Customer Service Specialist in Abbotsford, BC, dedicated to enhancing client satisfaction and driving HVAC sales. Manage orders, support teams, and build lasting relationships.

As a Branch Representative, you will engage with customers and drive sales through high-quality service and support for inside and outside sales teams. Your knowledge of the HVAC industry will be crucial in understanding customer needs and promoting products effectively.

Key Responsibilities:
• Deliver outstanding service in a wholesale distribution environment
• Process orders and quotations accurately and quickly
• Collaborate with sales teams on quotations
• Build trust and sustainable relationships with customers
• Conduct inventory checks to ensure accuracy

Requirements:
• Strong communication skills and professional phone manner
• Prior HVAC-R experience is an asset
• Proficient in MS Office suite applic...
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