Customer Service Specialist

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the Customer Support Specialist position at our company!

You’ll be responsible for responding to customer inquiries, mitigating service problems, retaining current customer accounts and providing an exemplary customer experience. This is not a people-management role. You’ll own customer escalations and drive resolutions end-to-end, as an individual contributor focused on customer outcomes.

If this posting sounds like a job you’ll love, we highly encourage you to apply!

$48,000 - $54,000 yearly

• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction


• Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed


• Make sure each customer’s c...