Customer Service Specialist

PracticeSuite, Inc.

📍 Cochin, Kerala, India

Full-time Information and Record Clerks

Job Description

Overview

PracticeSuite, Inc. is an innovative platform to enable medical practices and other

healthcare facilities to create an amazing patient experience. As a single platform,

PracticeSuite has diverse features to modernize practices and take them to the next level.

The Customer Support Analyst should have more than 3 years of solid experience in voice

and non-voice support for US-based clients and should have good communication abilities

in both verbal and written while consistently delivering high-quality service with minimal

supervision.


Roles and Responsibilities


  • Atleast 1+ years’ experience in hardcore voice/non-voice support, supporting US clients.
  • Excellent communication skills both oral and written.
  • Thinks independently and operate with limited supervision.
  • Assertive, goal-oriented and self-motivated.
  • Ability to multi-task, handle pressure and work...
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