Customer Service Specialist - Bilingual Role
V
Vaco by Highspring
📍 vaughan, york region, Canada
Job Description
Join Vaco by Highspring as a Bilingual Customer Service Specialist, focusing on effective communication and order management. This role emphasizes timely responses to customer inquiries via phone and email.
We are seeking candidates with post-secondary education and a minimum of 3 years’ experience in customer service, preferably in the tire industry. In this position, you will manage orders, handle invoicing, and enhance customer satisfaction through effective issue resolution. Strong interpersonal skills and a positive attitude are vital for success.
Key Responsibilities:
• Manage and process customer orders and transactions
• Handle customer invoicing accurately and efficiently
• Address and resolve customer complaints promptly
• Maintain organized clerical records and documentation
• Engage in follow-ups regarding warranty products
Requirements:
• 3+ years of customer service experience
• Experience in...
We are seeking candidates with post-secondary education and a minimum of 3 years’ experience in customer service, preferably in the tire industry. In this position, you will manage orders, handle invoicing, and enhance customer satisfaction through effective issue resolution. Strong interpersonal skills and a positive attitude are vital for success.
Key Responsibilities:
• Manage and process customer orders and transactions
• Handle customer invoicing accurately and efficiently
• Address and resolve customer complaints promptly
• Maintain organized clerical records and documentation
• Engage in follow-ups regarding warranty products
Requirements:
• 3+ years of customer service experience
• Experience in...