Customer Service Specialist - Al-Futtaim Retail - Dubai, UAE

Position Overview

Al-Futtaim Retail is seeking a Customer Service Specialist to deliver exceptional customer experiences in a fast-paced retail environment. This role will handle customer inquiries and complaints, oversee daily department operations, maintain visual merchandising standards, and manage specialized services such as Bra Fit, Suit Fit, and Barista. The position also includes responsibility for cash handling processes and coaching team members to meet performance goals.

Employment Overview

• Job Location: Dubai, UAE
• Industry: Retail
• Function: Customer Service
• Job Type: Full-time
• Salary: monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any

What You'll Do

• Provide efficient customer service by addressing inquiries and resolving complaints promptly and professionally.
• Serve as the first point of contact for escalated concerns, ensuring comp...