CUSTOMER SERVICE SPECI...

John Clements Consultants, Inc

📍 national capital region, Metro Manila, Philippines

Full-time Information and Record Clerks

Job Description

Job Scope

  • Provide client services, including system training (online& on-site), system configuration, customer support.
  • Assist Program/Project Manager to coordinate the project implementation. 3.Provide remote support services.
  • Responsible for data collection and import, data analysis.
  •  Project management, process control and follow-up.
  •  Maintain the daily operation of the system.
  • Respond to customer’s issues in time, according to the company’s requirement.
  • Job Specification

  • Fluent in English communication (listening, speaking, reading, and writing),
  • Other language skills are preferred (Cantonese, Japanese, Korean, Vietnamese etc.).
  • Flexible thinking and efficient execution and coordination
  • Willing to travel frequently (China and Asia Pacific region).
  • Familiar with basic business etiquette.
  • Proficient in Office software (power point, excel, word, etc.).