Job Description
About the role
Nohad Sdn Bhd is seeking an enthusiastic and customer-focused Customer Service professional to join our team in Semenyih, Selangor. This full-time role will be responsible for providing exceptional service and support to our valued clients.
What you'll be doing
Handling incoming customer inquiries and requests via phone, email, and chat
Resolving customer issues and concerns in a timely and professional manner
Providing accurate information about our products and services
Documenting customer interactions and maintaining detailed records
Collaborating with other departments to ensure a seamless customer experience
Identifying opportunities to enhance customer satisfaction and loyalty
What we're looking for
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Proven experience in a customer service or client-facing role
Ability to work efficiently in a fast-paced environme...
Nohad Sdn Bhd is seeking an enthusiastic and customer-focused Customer Service professional to join our team in Semenyih, Selangor. This full-time role will be responsible for providing exceptional service and support to our valued clients.
What you'll be doing
Handling incoming customer inquiries and requests via phone, email, and chat
Resolving customer issues and concerns in a timely and professional manner
Providing accurate information about our products and services
Documenting customer interactions and maintaining detailed records
Collaborating with other departments to ensure a seamless customer experience
Identifying opportunities to enhance customer satisfaction and loyalty
What we're looking for
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Proven experience in a customer service or client-facing role
Ability to work efficiently in a fast-paced environme...