Customer Service Sales Representative

Role Description

This is a full-time on-site role for a Customer Service Sales Representative . The role includes providing outstanding customer service, managing client inquiries, responding to customer needs, and building strong client relationships. Responsibilities also include identifying opportunities to cross-sell or upsell services and maintaining a professional and positive approach when addressing customer concerns. The representative will contribute to client retention and satisfaction while achieving sales targets and objectives.

Qualifications

• Strong customer service and client relationship management skills
• Experience in sales, upselling, and cross-selling in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to handle inquiries and resolve customer concerns effectively
• Proficiency in using CRM tools and basic computer applications
• Capability to work under pressure and...