Customer Service & Sales Consultant (Accommodation))
M
Michael Page
📍 Beeston, Nottinghamshire, Nottinghamshire, United Kingdom
Job Description
Our client, a property business based in Nottingham, are looking for an outgoing and chatty candidate initially for a 6 month fixed term contract. This will very likely turn into a permanent role.
Client Details
Our client is an accommodations company affiliated with higher education. They are a large, fast paced company who pride themselves on being a great employer. This is an office based role throughout the summer, but from October onwards it becomes hybrid (2 days office 3 days home)
Description
Assist in delivering student facing sales and administration activity from re-applicant accommodation enquiry through to departure.
Record and track volumes of face-to-face customer queries, complaints, telephone calls, emails, chatbot queries, and other student related queries as part of the team's monthly reporting requirements.
Support sales activity by utilising the CRM system to convert warm leads into confirmed bookings; maintain and analyse sales da...
Client Details
Our client is an accommodations company affiliated with higher education. They are a large, fast paced company who pride themselves on being a great employer. This is an office based role throughout the summer, but from October onwards it becomes hybrid (2 days office 3 days home)
Description
Assist in delivering student facing sales and administration activity from re-applicant accommodation enquiry through to departure.
Record and track volumes of face-to-face customer queries, complaints, telephone calls, emails, chatbot queries, and other student related queries as part of the team's monthly reporting requirements.
Support sales activity by utilising the CRM system to convert warm leads into confirmed bookings; maintain and analyse sales da...