Job Description
Description
Provide sales and operational support to customers and internal sales teams in a technical, made-to-order environment. This is not a high-volume call center role—interactions are more complex and require critical thinking, cross-functional collaboration, and attention to detail.
Key Responsibilities
+ Process and manage customer orders, including custom product requests
+ Generate quotes, track order status, and expedite as needed
+ Troubleshoot order and product issues, ensuring timely resolution
+ Communicate with customers and sales reps to clarify requirements
+ Partner with engineering, warehouse, and other internal teams to fulfill specialized requests
+ Maintain accurate records and data entry in SAP and internal systems
+ Support restocking activities and order adjustments
Training Path
+ Start in an Order Processing role focused on data entry and system learning
+ Gain p...
Provide sales and operational support to customers and internal sales teams in a technical, made-to-order environment. This is not a high-volume call center role—interactions are more complex and require critical thinking, cross-functional collaboration, and attention to detail.
Key Responsibilities
+ Process and manage customer orders, including custom product requests
+ Generate quotes, track order status, and expedite as needed
+ Troubleshoot order and product issues, ensuring timely resolution
+ Communicate with customers and sales reps to clarify requirements
+ Partner with engineering, warehouse, and other internal teams to fulfill specialized requests
+ Maintain accurate records and data entry in SAP and internal systems
+ Support restocking activities and order adjustments
Training Path
+ Start in an Order Processing role focused on data entry and system learning
+ Gain p...