Customer Service Representative (Voice & Chat) | Dagupan, Pangasinan

Resolv Global

📍 dagupan, ilocos norte, Philippines

Full-time Management & Operations

Job Description

Join a Growing Customer Support Team!

Are you passionate about helping people and providing exceptional customer service? Do you enjoy solving problems, working with technology, and making every customer interaction a positive one?

We're looking for Customer Service Representatives to join our growing on‑site team in Dagupan, Pangasinan . In this role, you'll support customers through inbound phone calls and live chat, helping them with account questions, billing inquiries, and general product support while delivering a professional and empathetic customer experience.

If you thrive in a fast‑paced environment, enjoy learning new technology, and can confidently manage multiple tasks at once, we'd love to hear from you.

What You’ll Do

  • Answer inbound customer calls with professionalism and empathy.
  • Assist customers through live chat and support tickets.
  • Help resolve account, billing, and service‑related inq...
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