Customer Service Representative (US Based Client)

IntelAssist

📍 Eastwood, Philippines, Philippines

Full-time other-general

Job Description

Employment Type: Full-Time Employment
Work Setup: 100% Onsite
Work Schedule: Night Shift (Following U.S. Pacific Time Zone)
Location: Eastwood, Libis, Quezon City
Salary Package: 25,000 to 35,000 PHP/Monthly
Job Description
A front desk agent is responsible for greeting guests, managing reservations, checking in and checking out guests, addressing customer inquiries, and ensuring smooth operations in the lobby and front desk areas. They provide assistance to guests during their stay and handle various administrative tasks.

Job Requirements:
+ Guest Reception:

+ Greet guests warmly upon arrival.

+ Handle guest check-ins and check-outs efficiently.

+ Assign sites and provide necessary information, such as Resort amenities, policies, and local attractions.

+ Ensure guests are satisfied with their accommodations.


+ Reservations and Bookings:

+ Manage reservations, including making, modifying, and can...
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