Customer Service Representative – Trucking & Transportation

We're Hiring: Customer Service Representative – Trucking & Transportation We are looking for a Customer Service Representative with experience in transportation, truckload operations, or logistics to support customer accounts and ensure a high level of service throughout the shipment lifecycle. Location Remote (Mexico-based candidates supporting U.S. clients) Work Schedule: Monday to Friday ⏰ 7:00 am – 4:00 CT Role Overview As a Customer Service Representative, you will serve as a key point of contact for customers, supporting transportation activities, coordinating shipments, managing appointments, and ensuring service expectations are met. You will work closely with operations, planning, billing, and other internal teams while maintaining strong communication with customers and helping drive overall account success. Key Responsibilities Customer & Account Support Serve as a primary contact for assigned customer accounts Respond to customer inquiries, concerns, and service request...

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