Customer Service Representative

Descripción y detalle de las actividadesPurchase Order management, account KPl's, daily/weekly communication, coordination shipments, communicating with clients to ensure overall client satisfaction.Collaborating with various internal departments to ensure client deliverables are identified, understood and addressed.Responsible for overall client satisfaction.
- High level knowledge of forecasting, demand planning and scheduling related to manufacturing and client service fulfillment requirements.
- Involves and informs others in identifying issues, problems, opportunities, and works collaboratively to develop solutions- Participates in active listening and seeks to understand the perspectives of clients and team.
- Strong focus on overall client satisfaction.
- Proactively seeks information on trends and issues that impact the job and enhances own understanding of the business- Familiar with supply chain and order management processes- Identifies and raises issues a...