Job Description
Description
Customer service representative working in a call center environment
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail. Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers
Skills
Call center, Customer service, computer literary
Top Skills Details
Call center,Customer service,computer literary
Additional Skills & Qualifications
1 year of call center within recent employment
- at least a year of high volume call center experience in last 2-3 years
- typing at least 30wpm
- computer knowledge and skills
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based ...
Customer service representative working in a call center environment
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail. Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers
Skills
Call center, Customer service, computer literary
Top Skills Details
Call center,Customer service,computer literary
Additional Skills & Qualifications
1 year of call center within recent employment
- at least a year of high volume call center experience in last 2-3 years
- typing at least 30wpm
- computer knowledge and skills
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based ...