Customer Service Representative

AMSOIL INC. has an exciting opportunity as a Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin and has a core work schedule from Monday-Friday from 10:00am to 7:00pm.
Core Responsibilities:
• Provide outstanding customer service over the phone and through email
• Accurately enter customer orders over the phone into online management system
• Provide pricing information to customers as well as inform customers of new products and make suggestions
• Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products
• Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and oth...