Customer Service Representative - State Farm Agent Team Member

Melissa Throm - State Farm Agent

📍 Goldsboro, North Carolina, United States

Full Time Information and Record Clerks

Job Description

Position Overview



State Farm Insurance Agent located in Goldsboro, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Melissa Throm - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.



Responsibilities




  • Establish customer relationships and follow up with customers, as needed.

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

  • Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...




  • Hourly pay plus commission/bonus

  • Paid time off (va...
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