Customer Service Representative (Spanish Speaking)

Highlights

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events

CUSTOMER SERVICE REPRESENTATIVE (ENGLISH / SPANISH BILINGUAL)

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!

Role Overview

We are looking for a Customer Service Representative (English/Spanish Bilingual) to be part of our team.

Main Responsibilities

• Assist customers by answering incoming phone calls, identify the type of assistance needed, and drive first call resolution
• Obtain and verify patient/client information to meet HIPAA compliance guidelines
• Navigating through the system to obtain information necessary to provide status and/or resolution to the customers query
• Process payments for customer-in...