Customer Service Representative

Location: Southampton (Hybrid follow completion of probation)

Do you have office‑based customer service experience?

Salary: £25,154

We are on the look out for a talented Customer Service Representative to join our growing team.

Initially you will work from our centrally located office in Southampton, with convenient transport links alongside our welcoming and supportive team. Once you’re feeling confident and you’re training and probation period is complete, this role will become hybrid if you wish, where you’ll have the option to work just 3 days in the office and 2 days from home every week.

So, what does the role of a Customer Service Representative here involve?

• Provide great customer service and support to our Employee Benefit Consultants, clients and insurers over the phone and by e‑mail.
• Be the first point of contact for all client and insurer queries and proactively support with policy renewals and new ...