Customer Service Representative

Allnex

📍 South Korea, Seoul, South Korea

Full-time Information and Record Clerks

Job Description

Position overview

allnex invites you to us as a Customer Service Representative today in South Korea! In this role, you will be responsible for managing customer orders, enquiries, and complaints with consistency, speed, and professionalism. The role also supports continuous improvement in service quality and process efficiency. 

If you’re someone who thrives in a fast-paced environment, loves problem-solving, and enjoys building strong relationships with customers and partners — this could be the perfect opportunity for you! 
 

Responsibilities

  • Handle customer interactions — manage orders, inquiries, and complaints promptly and professionally, aligned with Allnex’s service standards and policies.

  • Process orders in ERP (SAP) — receive, enter, and monitor deliveries, quantities, and billing details.

  • Coordinate internally — collaborate with Sales/Business Units,...
  • Apply for this Position