Customer Service Representative

TEKsystems

📍 Shoreview, Minnesota, United States

Contractor Information and Record Clerks

Job Description

Start Date: 8/10
Pay: $
Training: 4 weeks in length. Onsite everyday. Monday - Friday 8:00am - 5:00pm
Schedule: Monday - Friday 8:00am - 5:00pm
Location: Shoreview, MN. Hybrid schedule after training
Duration: 12 Month Contract
Job Description:
Responsible for handling complex, escalated, high-value, or high-profile customer inquiries and complaints that require special attention. These cases may come from senior leadership, regulatory agencies, business partners, or internal management teams.
Key responsibilities include:
Investigate and resolve escalated customer issues through research, analysis, and problem-solving.
Make and receive outbound and inbound calls with customers, clients, bankers, regulatory agencies, and other stakeholders to gather information and drive issue resolution.
Review loan, credit, claims, servicing, and transaction records to ensure com...
        

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Job Details

Location Shoreview, Minnesota

Job Type Contractor

Category Information and Record Clerks

Posted July 21, 2026

Deadline August 30, 2026