Customer Service Representative
Randstad
📍 Rydalmere, New South Wales, Australia
Job Description
About our Client:
The client I am representing is a global leader in the transit and rail sector, and we are looking for a Customer Service & Sales Support Representative to join a fast-paced Transit Business Unit. This isn't your average, repetitive customer service role. This is a dynamic position blending technical research, financial cross-checking, data analysis and strict compliance management in an industry where safety and precision are paramount.
About the Job:
The Business Unit actually consists of two separate companies operating under completely different ABNs. They share the same ERP system, but operationally, they have to stay completely segregated.
You’ll be the gatekeeper here. If you like clear boundaries and process control, you’ll love this challenge.
- Switch context seamlessly between the two business units, ensuring data and pricing from the two entities never mix.
- Play Detective: Proactively research and identify ...