Customer Service Representative

Full-Time | Supportive Team | Join a Market Leader in Roofing Solutions

Dimond Roofing, New Zealand’s trusted name in long-run roofing, cladding, and rainwater systems, is looking for a motivated Customer Service Representative to join our Rotorua branch. If you enjoy helping people, solving problems, and being part of a team that keeps the construction industry moving, this role gives you the chance to shine.

What You’ll Do

• Be the first point of contact for customers via phone, email, and in person
• Provide product information, pricing, and order support
• Process sales orders accurately and efficiently
• Work closely with the sales, manufacturing, and dispatch teams to ensure smooth delivery of customer orders
• Build strong relationships with builders, contractors, and suppliers
• Help maintain a positive, solutions-focused environment

What You’ll Bring

• Experience in cust...