Customer Service Representative
T
TEKsystems
📍 Rochester Hills, MI, United States
Job Description
About the Opportunity
Join a growing global technology and manufacturing organization that offers strong career advancement opportunities, excellent benefits upon permanent hire, and a collaborative team environment. This position supports customers by assisting with spare and replacement parts for advanced industrial equipment and robotics systems.
This is an excellent opportunity for candidates who enjoy customer service, problem-solving, technology, manufacturing, or automotive-related industries and are looking for a long-term career path.
What You'll Do
As a Customer Service Representative, you will serve as the primary point of contact for customers needing replacement parts, technical information, pricing, delivery updates, and order support.
Key responsibilities include:
+ Manage customer orders from quote through delivery and invoicing
+ Respond to customer inquiries via email, phone, and chat
+ Research part numbers and product inform...
Join a growing global technology and manufacturing organization that offers strong career advancement opportunities, excellent benefits upon permanent hire, and a collaborative team environment. This position supports customers by assisting with spare and replacement parts for advanced industrial equipment and robotics systems.
This is an excellent opportunity for candidates who enjoy customer service, problem-solving, technology, manufacturing, or automotive-related industries and are looking for a long-term career path.
What You'll Do
As a Customer Service Representative, you will serve as the primary point of contact for customers needing replacement parts, technical information, pricing, delivery updates, and order support.
Key responsibilities include:
+ Manage customer orders from quote through delivery and invoicing
+ Respond to customer inquiries via email, phone, and chat
+ Research part numbers and product inform...