Customer Service Representative
R
Robert Half Office Team
📍 Richmond, VA, United States
Job Description
Description We are looking for a Customer Service Representative to support a high-volume virtual service environment from our Richmond, Virginia location. This Long-term Contract position is ideal for someone who thrives in a fast-moving setting, provides attentive support over the phone and through email, and handles sensitive information with professionalism. The role focuses on assisting tenants and landlords, managing digital intake tasks, and ensuring documentation is processed accurately in a fully on-site workplace.
Responsibilities:
• Respond to a steady flow of inbound calls and provide courteous, solution-focused assistance to tenants, landlords, and other callers.
• Complete electronic intake activities by entering client and case details into computer systems with speed and accuracy.
• Gather, review, and organize required documents to support service requests and maintain complete records.
• Communicate clearly through phone and email to share updates...
Responsibilities:
• Respond to a steady flow of inbound calls and provide courteous, solution-focused assistance to tenants, landlords, and other callers.
• Complete electronic intake activities by entering client and case details into computer systems with speed and accuracy.
• Gather, review, and organize required documents to support service requests and maintain complete records.
• Communicate clearly through phone and email to share updates...