Customer Service Representative-Redland, CA

Employnet, Inc.

📍 Upland, California, United States

Temp Information and Record Clerks

Job Description

Upland, CA

Order: 252107 Order Type : Temp

Job Summary

We are seeking a dedicated and dynamic Customer Service Representative to join our customer support team. In this role, you will serve as the primary point of contact for clients, providing exceptional service through various communication channels. Your responsibilities will include addressing customer inquiries, resolving issues efficiently, and ensuring a positive experience that fosters loyalty. The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to handle multiple tasks with professionalism and care.

Essential Duties:

  • Allocate orders in WMS
  • Generate UCC and shipping labels
  • Submit and collect routing requests
  • Create bills of lading
  • Invoice customers for value-added services
  • Keep customers updated on the status of their orders
  • Assist the CSR Manager(s), Captains, and other team members as needed