Customer Service Representative

Job Summary

We are looking for a Customer Service Representative to join our team and provide exceptional support to our clients. This role is key in ensuring smooth communication, accurate order management, and a positive customer experience. You will be the link between our customers and internal teams, helping us deliver on our promise of quality and reliability.

Key Responsibilities

• Customer support — Handle inquiries, resolve issues, and provide timely responses to clients.
• Order management — Process orders, returns, and adjustments with accuracy.
• Documentation — Maintain records and ensure compliance with company policies.
• Collaboration — Work closely with sales, logistics, and finance teams to ensure seamless service.
• Continuous improvement — Identify opportunities to enhance processes and customer satisfaction.

Qualifications

• Bachelor’s degree in Business, Adm...