Job Description
Professional Placement Services is seeking a detail-oriented Customer Service Representative to join us in Phoenix just south of the airport at our cutting-edge Semiconductor refurbishment facility!
The Customer Service Representative provides superior customer relations and inside sales support to strategic customers and management, leading to increased sales at target margins.
Essential Duties and Responsibilities:
- Responds to all product inquiries including (but not limited to) requests for quotation samples, technical support, or backlog issues.
- Serves as the company focal point for customer inquiries and interaction.
- Follows departmental procedures for creating a profitable quote or sample request responses.
- Proactively and regularly follows up on all significant business opportunities and prepares a weekly update of status.
- Works closely with sales as needed to provide sup...