Customer Service Representative - Part-time

Area Temps

📍 Aurora, Ohio, United States

Temp-To-Hire Information and Record Clerks

Job Description

Are you ready to elevate your career with an esteemed insurance agency? We are seeking a talented Customer Service Representative to join our team and bring a touch of excellence to our operations. This part-time role offers 20 to 24 hours per week, providing the perfect balance for your schedule.

Key Responsibilities:

  • Exemplify exceptional phone etiquette to engage clients with warm and professional greetings
  • Enhance your proficiency in data management by updating client information in CRM systems, showcasing expertise in Microsoft Word and Excel
  • Act as a reliable point of contact for both prospective and current clients, offering timely and effective support
  • Efficiently organize agent appointment kits, demonstrating superior coordination skills
  • Facilitate communication with insurance carriers on various matters such as cancellation letters, change requests, and updates
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