Customer Service Representative

This role is suited to individuals who enjoy working in dynamic environments, communicating with the public, and providing excellent customer support in person rather than over the phone or online.

The Position

As a Customer Service Representative, you will be present at events and promotional locations, assisting customers, answering questions, and ensuring each interaction is positive, informative, and professional. You will play a key role in creating a welcoming experience that reflects the standards of our client brands. Full training is provided.

Core Duties

• Welcome and assist customers at events and promotional sites
• Provide clear, accurate information regarding products or services
• Handle customer enquiries in a calm and professional manner
• Support event set-up, customer flow, and on‑site organisation
• Ensure brand guidelines and service standards are followed
• Work closely with event teams to...