Customer Service Representative - Order Desk

Bedford Ready Mix

📍 Lower Sackville, Nova Scotia, Canada

Full time Information and Record Clerks

Job Description

Responsibilities
Manage high-volume inbound and outbound customer calls in a professional and efficient manner
Accurately process sales orders, quotes, and customer inquiries
Take and enter orders with a high degree of accuracy, ensuring all required details are captured
Assist customers with product inquiries, order placement, order tracking, and issue resolution
Schedule delivery times and coordinate closely with customers and dispatch to ensure timely service
Proactively follow up with customers regarding orders, changes, or service updates
Monitor order progress and adjust schedules as required to meet delivery commitments
Continuously assess and optimize scheduling to support operational efficiency
Verify order accuracy prior to dispatch to minimize errors and delays
Provide backup support for dispatch functions as required
Perform other related duties as assigned
Technical Require...
        

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Job Details

Location Lower Sackville, Nova Scotia

Job Type Full time

Category Information and Record Clerks

Posted July 09, 2026

Deadline August 18, 2026