Job Description
HyFun, a leading brand in frozen food in India with exports to more than 50+ countries, is seeking to strengthen its Marketing Team. We are looking to fill the Customer Service Representative position based in Ahmedabad.
Position/Profile Title: Customer Service Representative
Grade: Senior Executive
Experience: 5 to 10 years
Location: Thaltej, Ahmedabad
Essential Area of Expertise: Customer query management, complaint resolution, CRM tools, email communication
Desired Area of Expertise: Escalation handling, root cause analysis, knowledge of frozen food
Critical/Special Exposure: Managing large volumes of email-based ...