Customer Service Representative

Robert Half Office Team

📍 Oceanside, CA, United States

Full-time other-general

Job Description

Description
A growing distribution and logistics company in Oceanside is seeking a Customer Service Representative to support clients, process orders, and provide exceptional service throughout the customer experience. This is a fantastic opportunity for someone who enjoys problem-solving, communicating with customers, and working in a collaborative office environment.

You'll become an important member of a team dedicated to delivering outstanding service while helping customers receive timely and accurate support.


Responsibilities

Customer Support

+ Respond to customer inquiries via phone, email, and online requests

+ Process customer orders and provide order status updates

+ Resolve customer concerns professionally and efficiently

+ Coordinate with warehouse and shipping teams regarding deliveries

+ Maintain accurate customer records within the CRM system

Administrative Support

+ Prepa...
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