Customer Service Representative

Customer Service Representative Job Summary Do you have a passion for helping people? Be a part of a company that invests in its employees’ growth and development. Endurance is looking for Remote Customer Service Representatives with a positive attitude and attention to detail to facilitate inbound calls. As a Customer Service Representative, you will be required to update administrative details of customer accounts and/or direct calls to the appropriate department as needed. Key Responsibilities

Handle high volume of inbound calls from customers and direct them to the proper departments if applicable.

Work closely with other departments to ensure a positive customer experience.

Strong problem-solving skills to quickly identify the root cause of customer issues and resolve when necessary.

Help explain contract details.

Manage existing customer relationships that give our customers peace of mind and worry-free driving.

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