Customer Service Representative

Percepta

📍 Melbourne, Florida, United States

Full-time Information and Record Clerks

Job Description

Requisition Title

:Customer Service Representative(03UZW)US-FL-Melbourne

Description

At Percepta, we bring first-class service across each market we support. As a  Customer Service Representative  in  Melbourne, FL , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing 

The Customer Relationship Center (CRC) Customer Service Representative is responsible for providing timely and professional customer service in response to inquiries and concerns by using available resources.

During a Typical Day, You’ll

  • Promptly process and answer and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority ...
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