Customer Service Representative

Fresh Mark

📍 Massillon, Ohio, United States

Full-Time Information and Record Clerks

Job Description

The Fresh Mark facility in Massillon, Ohio, is currently accepting applications for a 3rd shift Shipping Clerk/Customer Service Reps in our Cold Storage facility.

Responsibilities:

  • Ensure customers receive accurate, properly packed product in a timely manner.

  • Maintain/record all related documents required to ship product properly and ensure documents are completed and placed in the appropriate files.

  • Process customer orders for pick up by contacting specified freight carriers.

  • Follow standard work procedures and carry out responsibilities in a safe manner.

  • Requisitions and stores shipping materials and supplies, to maintain adequate inventory at all times.

  • Receive raw materials and supplies, report defects or shortages.

  • Maintain clean and orderly work area.
  • Typical schedule for this role is five days a week (Monday-Friday). Overtime may be required based on needs.


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