Job Description
Required Experience & Qualifications
● Minimum 5 years of Customer Service experience within a manufacturing, packaging, or
distribution environment (mandatory)
● Strong experience managing large customer accounts and maintaining high levels of
customer satisfaction
● Intermediate to Advanced Microsoft Excel skills (mandatory)
● Experience working with EDI (Electronic Data Interchange) systems for order processing
and customer order management
● Experience working with manual order entry processes and legacy ERP systems,
preferably Sage ERP
● Comfortable operating in environments where orders must be entered manually and
processes are not fully automated
● Proven ability to manage multiple priorities simultaneously in a fast-paced, high-volume
environment
● Strong organizational skills, attention to detail, and time management capabilities
● Ability to work eff...