Customer Service Representative
L
Lorygen Group
📍 Los Angeles, California, United States
Job Description
About Us
About Us
We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.
Position Overview
We are seeking a Customer Service Representative to support customer interactions and help maintain a positive customer experience. This role is ideal for individuals who enjoy problem-solving, communicating with people, and providing professional service in a fast-paced environment.
Responsibilities
- Respond to customer inquiries through various communication channels.
- Provide accurate information regarding products, services, and company offerings.
- Resolve customer concerns and escalate complex issues when necessary.
- Maintain detailed and organized customer records.