Customer Service Representative - Logistics
P
Page Personnel
📍 Rotterdam, South Holland, Netherlands
Job Description
- Processing and managing customer orders in the system
- Ensuring accuracy and quality of order data
- Coordinating with planners and departments such as sales and shipping
- Informing customers about deliveries, delays and changes
- Solving problems and handling complaints proactively
- Managing invoice queries and incidents
- Monitoring KPIs and preparing reports
- Quoting rates and accepting bookings
- Identifying opportunities to imp...